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FTP using Internet Explorer
Open an FTP connection in Internet Explorer by typing in the address bar as follows:

   ftp://username:password@domain.name

(e.g.: ftp://testuser:mypassword@users.broadsurf.co.uk)

   To obtain your username and password, please email support@broadsurf.co.uk.

FTP using WS_FTP
Download WS_FTP LE 5.06 ( Freeware )
  

A) Click on the button labeled "new." This will clear all the fields.

B) Make up a "profile name." It can be anything you want. We suggest something memorable like, "My Web Account."

C) The Host Name/Address should be www.yourdomain.com

D) Set the Host Type to "Automatic detect"

E) If "Anonymous" has a check mark next to it, un-check it.

F) The FTP username is normally the first part of your main email address. Email support@broadsurf.co.uk to confirm

G) Enter your password in the password field and check the "Save Password" checkbox. This will cause wsftp_le to remember your password the next time you open the program.

H) If you are using Windows then "Remote Host" should be left blank. If you are using UNIX then be sure to include /web

I) Comments can be whatever you want them to be. You could write a helpful phrase to remind you which account you are connecting to, or other info.