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Email Support
Technical Support: support@broadsurf.co.uk
Billing Enquiries: ispbilling@broadsurf.co.uk
Please include your account username in your email when enquiring about your account.
Telephone Support
Contact our Support team on:  0870 977 7186
Calls are charged at National Call rate.
Opening Hours: 09.00 - 18.30, Monday - Friday
Please have your account username ready when calling us to speed up your call.
Our telephone support and sales lines will be closed on Friday 2nd April and Monday 5th April for the bank holiday - e-mail support will be available on these days.
Report Fault
To report a problem with your service, you can fill in the form here,
and our technicians will then be able to investigate the fault for you.
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